Privacy Policy

 

 

1. Privacy Policy

 

Sanaa Scents London is a trading name of Sanaa Enterprise Limited, Company Number 15091721, registered at 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.

We are committed to protecting your privacy and handling your personal data in a secure and transparent manner.

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Information We Collect

We may collect the following information when you visit our website or place an order:

• Name

• Email address

• Billing and delivery address

• Phone number

• Payment information (processed securely by our payment provider and never stored by us)

• Device and browsing data (cookies, IP address, interaction history)

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How We Use Your Data

We process your data for the following purposes:

• To process and fulfil orders

• To provide order updates and customer service support

• To send relevant marketing communications (only if you consent)

• To improve our website and user experience

• To comply with legal obligations (tax, fraud prevention, accounting)

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Legal Basis for Processing

We rely on one or more of the following legal grounds:

• Contractual necessity — processing orders

• Legitimate interest — improving our website and services

• Consent — marketing communications

• Legal obligation — financial record keeping

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Sharing Your Information

We only share necessary data with trusted third parties such as:

• Payment processors (Stripe, PayPal, Shopify Payments)

• Courier and delivery services

• Email and marketing platforms (only if you opted in)

• Professional legal/accounting services (where required)

We do not sell or rent personal information.

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Cookies

Our website uses cookies to improve functionality, analytics, and personalised shopping.

You may control or disable cookies via your browser settings.

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Your GDPR Rights

You have the right to:

• Access your data

• Request corrections or deletion

• Object to processing

• Withdraw consent at any time

• Request copies of stored data

To exercise rights, email: info@sanaascents.com

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Data Storage & Security

We store data securely and retain only as long as necessary for the purposes described.

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Contact

For privacy queries or complaints:

📩 info@sanaascents.com
📍 Sanaa Enterprise Limited, 167–169 Great Portland Street, 5th Floor, London, W1W 5PF